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Customer Support

Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will appear. It offers detailed information about all the operations that you can carry out on that particular page. Each context menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge selection of tutorial video clips illustrating how to work with our Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional videos.


If you can't discover the answer you are looking for, take a glimpse at our comprehensive FAQ section, which comprises questions asked by actual clients and provides practical solutions. We frequently "revamp" our Frequently Asked Questions database with new articles in order to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can touch base with our great team of support engineers available 24x7x365 and eager to help you with any problem. Each trouble ticket you open will be responded to within sixty minutes (the average ticket response time is just twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details


Egyptian Engineering Co. MisrPro. (Giza Host) of information systems and software El-Haram - the Arab Republic of Egypt Pyramid of Giza Egypt
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+201006978506, +201111599363, +201271496177


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